Who is responsible for your information?

Cobira ApS, Sortemosevej 19, 3450 Alleroed, Denmark, is the controller of personal data collected through this website and our sales, demo and partnership enquiries. You can contact us about privacy at support@cobira.co.

This notice explains our public website and business enquiries. Where we process personal data on behalf of a customer when delivering a service, the relevant service agreement and data-processing agreement also apply. The customer determines the purposes of that processing, and we act as its processor where agreed.

Information you provide

When you contact sales, request a demo or enquire about a partnership, we receive the information you enter. Depending on the form, this may include your name, work email, company, job title, phone number, industry, anticipated device numbers, data requirements and message. Please avoid including sensitive personal information or information about other people unless it is needed for your enquiry.

We also receive the page from which you submitted the enquiry. If you have allowed the relevant tracking, your submission may be associated with your earlier website activity in HubSpot.

The forms require an acknowledgement of the linked Terms of Service and Privacy Policy. We record the checked acknowledgement, the wording shown, the linked notice version and the submission time. This is separate from your cookie choices and does not subscribe you to promotional emails.

Why we use this information

We use enquiry information to respond to your request, assess your requirements, arrange a requested demo, discuss a partnership, and manage relevant follow-up. We use HubSpot to receive submissions and manage these business relationships.

Where your request concerns a contract with you, the basis is taking steps at your request before entering a contract or performing that contract. For enquiries made on behalf of a business, our basis is our legitimate interest in responding to business requests and managing business relationships. We may retain relevant records where necessary to meet legal obligations or establish, exercise or defend legal claims.

Consent is the basis for the optional cookie-based analytics and marketing tracking described below. You can withdraw that consent through the website’s cookie controls. Withdrawing cookie consent does not prevent you from submitting an enquiry or receiving a response to it.

Website analytics, cookies and marketing tracking

We use Cookiebot by Usercentrics to present cookie choices and remember your selection. Necessary cookies support functions such as remembering consent and protecting the website and forms. Optional Preferences, Statistics and Marketing categories are off until you choose to enable them.

With Statistics consent, Google Analytics 4 helps us understand visits and interactions such as page views, scrolling, form starts and successful enquiries. Successful enquiries are reported by form type; our lead event does not include your form answers. If you decline Statistics cookies, that GA4 lead measurement is not sent.

With the required Statistics and Marketing consent, HubSpot tracking can collect website activity and online identifiers, such as a visitor ID, IP address, pages visited and timestamps. Where you identify yourself through a form, activity may be associated with your contact record. Under full consent, Google analytics-related advertising requests may also be sent to support advertising measurement.

HubSpot intent data sharing is currently enabled. Subject to the applicable settings and consent, HubSpot may use tracking-code information for its buyer-intent products and to improve its products and services. For this use, HubSpot’s controller-to-controller terms apply. Further information is available in HubSpot’s privacy policy at https://legal.hubspot.com/privacy-policy.

Our website is hosted on Framer, which also provides cookie-free website analytics. These analytics operate separately from GA4’s consent-dependent measurement. Hosting and security services process the technical information needed to deliver and protect the site.

You can accept or reject optional cookies and change or withdraw your choice using Cookie settings or the controls on our Cookie Policy page at https://www.cobira.co/cookie-policy. That page contains the current Cookiebot inventory of providers, purposes and storage durations. Rejecting optional cookies does not prevent use of our enquiry forms.

Who receives information?

Information is available to relevant Cobira personnel and providers supporting the purposes above. These include HubSpot for forms and CRM, Google for consented analytics and advertising-related measurement, Cookiebot/Usercentrics for consent management, and Framer for website hosting and its website analytics. Each provider receives the information needed for the functions it supplies; HubSpot’s separate intent-data use is described above.

We may also disclose information when required by law or where necessary in connection with legal claims. We do not publish the contents of your enquiries.

International processing

Some providers may process information outside the EU/EEA. An EU-hosted account does not by itself mean every processing operation stays within the EU/EEA. The providers’ published data-processing terms describe the transfer mechanisms applicable to their services, including adequacy decisions and European Commission Standard Contractual Clauses. HubSpot’s terms cover its EU–US Data Privacy Framework participation and Standard Contractual Clauses. Framer’s terms cover adequacy decisions and Standard Contractual Clauses for transfers and authorised sub-processors. Details are available at https://legal.hubspot.com/dpa and https://www.framer.com/legal/data-processing-addendum. Contact support@cobira.co to request information or a copy of the safeguards applicable to your data.

How long information is kept

We retain personal data for as long as needed for the purposes described in this notice. We do not apply one fixed deletion period to every website enquiry. Relevant criteria include whether the request is still open, whether related discussions or follow-up remain active, whether a business relationship results, and whether particular records are needed for legal obligations or claims. Retention must remain necessary for a defined purpose rather than possible usefulness at an unspecified future date.

Records of acknowledgements are kept with the related enquiry for the period needed to document that interaction. Cookie lifetimes are listed in the Cookie Policy. Cookiebot is configured to remember consent for 12 months before asking again; this is different from the retention of enquiry or analytics records.

Your rights and choices

Depending on the circumstances, you may request access, correction, deletion, restriction or portability of your personal data. You may object to processing based on legitimate interests, and may object to direct marketing. Where processing relies on consent, you may withdraw it without affecting the lawfulness of processing before withdrawal.

Contact support@cobira.co to exercise your rights. We may need information to verify your identity and locate the relevant records. You may also complain to Datatilsynet, the Danish Data Protection Agency, at https://www.datatilsynet.dk, or your competent supervisory authority.

Changes and contact

We will identify material updates by changing the effective date of this notice. Questions about the notice or our use of personal data can be sent to support@cobira.co.